Trial version isn't working

Jennifer's Avatar


10 May, 2016 12:20 PM

I downloaded a trial version of Moneydance a while ago. It might have been 1-2 years ago. I have not manually entered 100 transactions, so it should still be working. I just upgraded to El Capitan and now I can't open the program. The icon changed to a question mark in the Mac dock and the program isn't in the Applications folder. I would like to re-open my existing files as I am considering purchasing the full version and I want to use my old data to help me decide to purchase the program or not. What should I do?

  1. Support Staff 1 Posted by Jenny on 10 May, 2016 12:45 PM

    Jenny's Avatar

    Hi Jennifer,

    If you downloaded the trial a few years back, then that version may not be compatible with your OS.

    You can download the trial for MD2015 from here.

    When you open the newer version, you'll see the 'Welcome to Moneydance' window. Your account set should be visible under “Account Sets” in the right half of the window; select your file and click "Open". If your file isn't listed there, click on the "Open Other" button and navigate to your data file.

    Infinite Kind Support

  2. System closed this discussion on 02 Oct, 2016 02:34 AM.

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