lalbrecht5's Avatar


19 May, 2016 11:19 PM

I had to uninstall MD and remove all associated files because it did not import all the Quicken files properly. I reinstalled MD and it still would've been too much work to fix all my accounts. Download feature for accounts was too cumbersome to use. When I try to put a transaction in a register, it adds or subtracts wrong. Some of the accounts that imported, had negative balances. I wanted to use the little guy because I don't like monopolies like Quicken is trying to have, but your software needs more work. I'll have to check Cnet for another program to use.....

  1. Support Staff 1 Posted by Jenny on 20 May, 2016 09:40 AM

    Jenny's Avatar

    Hi Larry,

    Sorry to hear about the issues you've encountered.

    When importing your data, if the QIF file format is available to you when exporting from Quicken, you should follow these steps. In particular make sure you specify to Import into a new account rather than an existing account. And you set the source to "From another program".
    It is highly recommended to export all Quicken data into a single QIF file, as doing so makes the import process much smoother. Please use the option in Quicken to export "all accounts" if available. The one exception to this is if you have accounts in more than one currency - if thats the case, then you can follow these steps to import multiple QIF files.

    Most customers are able to import their data without any issues. That being said, the QIF file format was never really intended for transferring all data between personal finance software and as such it may contain inherent ambiguities that will need to be manually corrected post import. How much manual correcting needs to be done is hard to predict. Typically investment accounts fair worse that regular accounts in this matter. You may wish to read through this article which details the common issues after import. If the balances are incorrect, the most likely cause is the accounts may have transferred without an initial balance. Some QIF files include this initial balance transfer some don't it depends on the version of Quicken you are using. You can try adding this within Account --> Edit Account.

    Regarding the download feature, Moneydance supports automatic download via Direct Connect, and you can view a list of banks that support this feature here.
    If your bank is listed, can setup online banking with these banks within Online --> Set Up Online Banking. Then select 'New Connection' and choose your financial institution from the list. You may need to contact your bank to enable Direct Connect access, and for your login credentials (which generally differ from those used for online banking).
    If your bank is not listed, then the best way to get your files into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    Infinite Kind Support

  2. System closed this discussion on 02 Oct, 2016 02:35 AM.

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