Eliminating bogus files

Denise MCKENNEY's Avatar

Denise MCKENNEY

07 Jun, 2022 04:29 PM

In trying to get everything switched from Quicken and OneDrive to Money Dance and Drop Box, we got confused and ended up with several copies/bogus files. We can see how to delete accounts within a file, but how do you delete a file entirely? All we can file are long strings of random letters/numbers for file names and we can't figure out which is the correct file and which are the unneeded ones to get rid of them to avoid further confusion. Can anyone help us do such a simple task?

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  1. Deleting Files

    To remove an unwanted, duplicate, or unused data set - first open the data in Moneydance to ensure this is the correct file you'd like to remove.

    If your data is stored in the default location, you can access it by navigating within Moneydance to Help --> Show Documents Folder.

    help_menu_2017.png

    • Once you've located the file, it's important that you close Moneydance - but keep the file browsing window open.

    • You...

    See more..
  1. Support Staff 1 Posted by Maddy on 07 Jun, 2022 04:34 PM

    Maddy's Avatar

    Hi Denise,

    We are sorry to hear about the problem you have encountered.

    Please, can you send us a screenshot of what you're seeing.
    You can read instructions for taking a screenshot here:
    https://www.take-a-screenshot.org/

    To add it as an attachment to this discussion, please click on "Browse".

    Thank you

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Denise McKenney on 07 Jun, 2022 05:16 PM

    Denise McKenney's Avatar

    Your link was helpful. Issue resolved. Thank you!

    Sent from Yahoo Mail on Android

      On Tue, Jun 7, 2022 at 12:34 PM, Maddy<[email blocked]> wrote: #yiv5450122666 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5450122666 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  3. Support Staff 3 Posted by Maddy on 07 Jun, 2022 05:24 PM

    Maddy's Avatar

    We are pleased to hear that.

    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  4. Maddy closed this discussion on 07 Jun, 2022 05:24 PM.

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