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I need to reinstall moneydance

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craig Kazmierczak

18 Jun, 2022 06:24 PM

I've loaded the software again on my new hard drive, but there doesn't seem to be an option to enter my registration key from when I purchased it several years ago.

1. 1 Posted by Stuart Beesley ... on 18 Jun, 2022 06:28 PM

   

   It’s a bug. It’s on the top window frame scroll top right.
   Or install latest toolbox and it will show a red register button.

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2. 2 Posted by CRAIG KAZMIERCZ... on 18 Jun, 2022 06:39 PM

   

   Found it, now it's telling me the license I purchased 8/22/2018 is not valid.

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3. Support Staff 3 Posted by Ethan on 18 Jun, 2022 10:09 PM

   

   Hello,

   That's correct. If you purchased on that date, then your license key is only valid up through the 2020 version, which is why it is being rejected.

   Since you purchased a previous version of Moneydance you are entitled to a discounted half-priced upgrade, and if you want to run Moneydance 2022 you will need to purchase an upgrade key. To confirm your license for a discounted upgrade, submit your license key using the Upgrading field on our purchase page at: http://infinitekind.com/purchase

   If you would prefer to continue using a previous version of Moneydance for which your current license key is still valid at no additional cost, you can download it from: http://infinitekind.com/download_2020

   Please let me know if I can be of further assistance,

   Ethan
   Infinite Kind Support

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4. Ethan closed this discussion on 18 Jun, 2022 10:09 PM.