I need to reinstall moneydance

craig Kazmierczak's Avatar

craig Kazmierczak

18 Jun, 2022 06:24 PM

I've loaded the software again on my new hard drive, but there doesn't seem to be an option to enter my registration key from when I purchased it several years ago.

  1. 1 Posted by Stuart Beesley ... on 18 Jun, 2022 06:28 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    It’s a bug. It’s on the top window frame scroll top right.
    Or install latest toolbox and it will show a red register button.

  2. 2 Posted by CRAIG KAZMIERCZ... on 18 Jun, 2022 06:39 PM


    Found it, now it's telling me the license I purchased 8/22/2018 is not valid.

  3. Support Staff 3 Posted by Ethan on 18 Jun, 2022 10:09 PM

    Ethan's Avatar


    That's correct. If you purchased on that date, then your license key is only valid up through the 2020 version, which is why it is being rejected.

    Since you purchased a previous version of Moneydance you are entitled to a discounted half-priced upgrade, and if you want to run Moneydance 2022 you will need to purchase an upgrade key. To confirm your license for a discounted upgrade, submit your license key using the Upgrading field on our purchase page at: http://infinitekind.com/purchase

    If you would prefer to continue using a previous version of Moneydance for which your current license key is still valid at no additional cost, you can download it from: http://infinitekind.com/download_2020

    Please let me know if I can be of further assistance,

    Infinite Kind Support

  4. Ethan closed this discussion on 18 Jun, 2022 10:09 PM.

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