Trouble moving encrypted files from Moneydance 2014 to 2022

David M Williams's Avatar

David M Williams

31 Aug, 2022 11:01 PM

Moving from 2011 Mac Power Book to a 2022 Mac Power Book and I got the latest version of Moneydance.
I have 3 files 1 unencrypted and two which are encrypted.
The unencrypted file moved and opened without problems with the new version of Moneydance on my new computer.
The two encrypted files do not open when I put in my password, It just says that the password is incorrect by shaking the window.

I have tried exporting the files as QIF files and as all of the other possible file types but Moneydance on my old computer just quits with a crash report for Apple.

I also attempted to convert the encrypted files to unencrypted but I have not been able to down load the results of this to my new computer either.

  1. 1 Posted by dtd on 31 Aug, 2022 11:07 PM

    dtd's Avatar

    just a user -
    To give a quick answer (someone else more knowledgeable should jump in), I think encrypted files have to go through another version (2021?) such that the conversion is 20xx - 2021? - 2022.

    What version were you using, and assuming you are now using 2022.5(4091)

  2. 2 Posted by dwg on 01 Sep, 2022 01:02 AM

    dwg's Avatar

    It depends what version you are upgrading from, if it is Moneydance 2014 or earlier and you are using encrypted files there are two approaches:

    1. If you wish to perform an incremental upgrade from for example Moneydance 2012 to Moneydance 2022 the recommend path would be Moneydance 2012 → Moneydance 2021 and finally Moneydance 2022. Moneydance 2021 is the last version that can read encrypted file from before Moneydance 2015.

    2. The second method is to use your existing version to change the file to be unencrypted, upgrade then turn encryption back on.

  3. Support Staff 3 Posted by Maddy on 01 Sep, 2022 10:33 AM

    Maddy's Avatar

    Hi David,
    Since you are upgrading from Moneydance 2014 and your data is password protected, you should upgrade gradually. For this purpose, you can find older versions of the software at this page.

    Also, the specific steps for upgrading from Moneydance 2014 are available here.

    Finally the file format FileName.moneydance can be opened using File —> Open or Open Other from the Welcome to Moneydance window when you are using Moneydance 2022.5 (4091).

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  4. System closed this discussion on 01 Dec, 2022 10:40 AM.

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