tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/2546-qfx-connection-with-chaseInfinite Kind: Discussion 2016-10-20T12:20:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/403653082016-07-20T16:14:54Z2016-07-20T16:14:58ZQFX Connection with Chase<div><p>Hello,</p>
<p>I am trying to set up on line banking with Chase. I have
successfully set up my checking and savings accounts. I then added
my two credit card accounts. When I choose download transactions
from the on-line menu, it downloads my checking account activity
into me credit card account.</p>
<p>Can you help me?</p>
<p>Thank You,</p>
<p>Greg Hendel</p></div>Gregory Hendeltag:infinitekind.tenderapp.com,2009-01-14:Comment/403653082016-07-21T12:18:46Z2016-07-21T12:18:46ZQFX Connection with Chase<div><p>Hello Greg,</p>
<p>It is likely that this is a mapping issue. Your accounts are not
mapped properly (in other words, one or more online accounts are
pointing to your accounts in Moneydance incorrectly).</p>
<p>To fix this, open the affected account, go to Online -> Set
Up Online Banking, and click on the Disable button. Repeat for all
other affected accounts. Then you will need to re-enable them one
by one using the same menu. Once you have entered your ID and
Password for an account, click Ok and wait (do not click next). You
need to see a window that will display - <em>Please choose the
account you wish to use</em> - which are your accounts listed in a
drop down list. If you bypass this window - your Moneydance account
will map to the first account on this list. Sometimes you will need
to just wait for this window to pop-up as it can take several
seconds.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan