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George Herbert's Avatar

George Herbert

20 Jul, 2016 09:46 PM

I emailed Ben last Thursday and have not heard back from you yet. In case you didn’t get it, I’m re sending my issue.

Your suggestion worked for a couple of days. I then got the notice of a newer version, so I downloaded it and installed it. Come to find out the version I downloaded when I purchased the program was a 2014 version and the new update is the new 2015. In the 2015 update, I’ve tried all three date formats and they all show the transactions going into 2018.

What do you suggest now?

Note: all the work I put into setting up categories and budget did not carry over when I updated to 2015 version. 

  1. 1 Posted by Ben Spencer on 27 Jul, 2016 01:41 PM

    Ben Spencer's Avatar

    George

    I am sorry I did not response sooner.

    When you updated from MD2014 to MD2015 it should not have been necessary to import a QIF file again. You should just have been able to open your existing MD2014 dataset directly. Rather than importing the QIF file try selecting File->Import and select the MD2014 file that you created earlier.

    If you cannot find your MD2014 data file you should still be able to import the QIF file that you imported earlier. The QIF import process has not changed from the MD2014 to MD2015 version. Since you were able to import the QIF file in MD2014 there should be no difference importing the QIF file with MD2015. I encourage you to try the import again 3 times once with each of the different date formats. If it still doesn't work would you be willing to attach your QIF file to this discussion. I have made this private to protect your data.

    Ben Spencer
    Infinite Kind Support

  2. System closed this discussion on 26 Oct, 2016 01:50 PM.

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