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Report not printing on my Cannon TR8600

• Edit

James Fowler

17 Jan, 2026 10:46 PM

I'm just switching over to Moneydance from Quicken (well trying to anyway) but it has been(is) a chore. My current issue is with printing a transaction report from my checking account. I select the data range and everything looks good on the screen but when the report prints it only prints the red colored characters. Black is nowhere to be seen. I am running Zorin 18 pro and I updated the drivers to the latest from Cannon. Is there a fix for this? Thanks in advance.

1. 1 Posted by James Fowler on 19 Jan, 2026 07:36 AM

   

   Support@infinitekind.

   Please close this request. Turns out both of my printers were out of
   black ink. Sorry to bother you.

   Regards

   Jim

   On 1/17/26 16:48, Infinite Kind wrote:
   > The Infinite Kind <https://infinitekind.com> The Infinite Kind
   > technical support: *infinitekind.com/help <https://infinitekind.com/help>*
   > email: *[email blocked]*
   >
   > Hello James Fowler!
   >
   > This is an automated response to let you know that we've received your
   > request:
   >
   > *Report not printing on my Cannon TR8600*
   >
   > and will respond as quickly as possible. Answers to many common
   > questions can be found in our knowledge base
   > <https://infinitekind.tenderapp.com/kb> and user guide
   > <https://infinitekind.tenderapp.com/kb/user-guides/moneydance-2015-user-guide>.
   >
   > Based on your support request, we think you may find the following
   > articles from our FAQ helpful:
   >
   > * Report Types and Uses
   > <https://infinitekind.tenderapp.com/kb/graphs-and-reports/report-types-and-uses>
   > * Check Printing Preferences
   > <https://infinitekind.tenderapp.com/kb/customizing-and-preferences/check-printing-preferences>
   > * Checks
   > <https://infinitekind.tenderapp.com/kb/register-and-transactions/checks>
   >
   > We'll send an email to you (at [email blocked]) when we update
   > your support request. Alternatively, you can keep track of this
   > conversation online
   > <https://infinitekind.tenderapp.com/discussions/switching-from-another-personal-finance-program/28044-report-not-printing-on-my-cannon-tr8600>.
   >
   > Thanks again!
   >
   > Sincerely,
   > The Infinite Kind
   >
   > Be a part of the Community: Blog <https://infinitekind.com/blog>|
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   >
   > You have been sent this message because you recently opened a help
   > request with The Infinite Kind.
   >

   • Edit

2. Support Staff 2 Posted by Maddy on 19 Jan, 2026 03:55 PM

   

   Thanks for following up, Jim!

   I'll go ahead and close this discussion for the time being, but please feel free to reach out if you need any further assistance.

   --
   Maddy, Infinite Kind Support

   • Edit

3. Maddy closed this discussion on 19 Jan, 2026 03:55 PM.