license key doesnt work

rjwilliamson3929's Avatar

rjwilliamson3929

31 Oct, 2016 08:31 PM

I paid for moneydance and when i plugged in the key to the program it said license key is incorrect. how do i resolve this?

  1. 1 Posted by dwg on 31 Oct, 2016 08:42 PM

    dwg's Avatar

    If you bought a license in the last few days it will be for Moneydance 2017, ensure that this is the version you have installed as a 2017 license key will not work in earlier releases.

    On the other hand if you bought Moneydance some years ago then that license would probably not work with the latest 2017 release as licenses are valid for the release available and usually also for the next major release, IK give a 50% discount for users wishing to upgrade their license to the latest release.

  2. System closed this discussion on 30 Jan, 2017 08:50 PM.

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