Free downdload doesn't work

Bill Conyers's Avatar

Bill Conyers

27 Dec, 2016 10:15 PM

I downloaded Moneydance to my Windows Vista SP2 . When I attempted to execute it appears to make my cpu busy for 1 or 2 seconds and nothing else happens.

  1. 1 Posted by TonyRI on 27 Dec, 2016 10:38 PM

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    Hi Bill,

    Moneydance is compatible with Windows Vista.

    Moneydance for Windows has 32 and 64-bit installer versions. If you're certain that you downloaded the correct version, I would try to re-download and re-install as your download may be faulty..



  2. 2 Posted by bill conyers on 27 Dec, 2016 11:02 PM

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    Hi Tony,

    I downloaded the 32bit version to my 32 bit PC. The last time I tried Internet Explore browser and got the same results. Ie busy indicator for a couple of seconds, nothing displayed.


  3. 3 Posted by TonyRI on 27 Dec, 2016 11:48 PM

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    Hmmm.. I'm not sure what's going on. I'm a Moneydance customer, not a Support person, does it show as running in Task Manager? Trying different browsers was a good idea. Maybe someone else in the Forum, or the Support Staff would be able to offer an explanation/suggestion.

    Good Luck! :)

  4. 4 Posted by bill conyers on 28 Dec, 2016 02:45 AM

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    Thanks for your help. I believe I’ll try again tomorrow from another PC that is running windows 7


  5. 5 Posted by TonyRI on 28 Dec, 2016 11:56 AM

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    You're welcome, sorry I couldn't be of more help

  6. System closed this discussion on 29 Mar, 2017 12:00 PM.

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