import from QIF

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roberts.lance

17 Aug, 2015 09:06 PM

Wow, I had no idea you didn't have by-phone tech support.

I tried to import my Quicken QIF file, and I now have a list of accounts, but the list on the left is just a generic Checking and Savings. How do I get it to recognize all of my accounts.

  1. 1 Posted by Lance Roberts on 17 Aug, 2015 09:48 PM

    Lance Roberts's Avatar

    For those who come after, I had no intention of posting a forum thread, I was just trying to communicate with tech support.

    Now I just want to know how to get a refund.

  2. Support Staff 2 Posted by Ethan on 18 Aug, 2015 02:09 PM

    Ethan's Avatar

    I'm sorry to hear about the trouble you are having. I would be happy to authorize a refund and I am inclined to offer you technical assistance first. This is not an attempt to get out of giving you a refund, if that is what you want let me know and I will authorize it today. However if you would like to try to sort out this issue, I would be happy to help. First, just to make sure, were you following the instructions regarding importing from Quicken available at http://help.infinitekind.com/kb/importing-from-quicken-or-ms-money/...?

    Ethan
    Moneydance Support

  3. System closed this discussion on 19 Mar, 2016 04:58 AM.

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