tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/93-im-trying-to-try-moneydance-but-i-get-a-really-odd-bunch-of-characters-displayingInfinite Kind: Discussion 2016-03-19T05:03:41Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-04-21T03:31:32Z2015-04-21T03:31:32ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>See the attached file. I saw a really old knowledgebase article
on this, and tried to follow the tips therein (mostly just making
sure Java was up to date). I also uninstalled the 64-bit version to
try the 32-bit, and the problem still occurred.</p>
<p>Any ideas?</p>
<p>Thanks,<br>
Matt</p></div>tag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-04-21T14:34:17Z2015-04-21T14:34:18ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>I selected the top option and got it to load, but it's still not
looking good. Oddly, however, a few words ARE legible.</p></div>Matt Bisgaiertag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-04-21T15:34:16Z2015-04-21T15:34:16ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>Hi Matt,</p>
<p>Could you try installing this preview build version of
Moneydance to see if it resolves your problem?</p>
<p><a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>If that fails to resolve this issue, can you send us the output
of your console log? This can be found by going to Help ->
Console window in Moneydance, then clicking the "Copy to clipboard"
button and pasting the output to us here.</p>
<p>Hope this helps, and feel free to contact me with any questions
about this process!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanleytag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-04-21T19:19:01Z2015-04-21T19:19:02ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>The issue is still there. Here's the log:</p>
<p>Starting Moneydance 2015.4 (1198) at Tue Apr 21 15:17:30 EDT
2015</p>
<p>Settings Folder: d:\Users\Matthew.moneydance</p>
<p>OS: Windows 8 6.2 amd64</p>
<p>Java: 1.8.0_31 (Oracle Corporation)</p>
<p>Is in sandbox: false; restricted file access: false</p>
<p>Initializing Moneydance SSL</p>
<p>Created new custom trust manager</p>
<p>TRUSTMGR: initialized custom stream handler factory...</p>
<p>initialised mono font: java.awt.Font[family=Dialog,name=Gill<br>
Sans,style=plain,size=12]</p>
<p>initialised fonts:<br>
base=java.awt.Font[family=Helvetica Neue,name=Helvetica<br>
Neue,style=plain,size=12];<br>
numeric=java.awt.Font[family=Dialog,name=Gill
Sans,style=plain,size=12];<br>
register=java.awt.Font[family=Dialog,name=Helvetica<br>
Regular,style=plain,size=11];<br>
header=java.awt.Font[family=Helvetica Neue,name=Helvetica<br>
Neue,style=plain,size=14]</p>
<p>multires images available: true</p>
<p>initialised mono font: java.awt.Font[family=Dialog,name=Gill<br>
Sans,style=plain,size=12]</p>
<p>opening last file: Business Finances</p>
<p>loading dataset:
d:\Users\Matthew.moneydance\Documents\Business<br>
Finances.moneydance</p>
<p>loading with 128 bit encryption key</p>
<p>book:Business Finances;
uuid:7b60b1cd-cd03-48c3-b505-7ceaa49a0b01</p>
<p>trunk data loaded (0.05 seconds), checking for incremental
updates</p>
<p>reading txn file 20150421032830_650.txn</p>
<p>error loading txn file tiksync/out/20150421032830_650.txn;
continuing.<br>
error: java.io.IOException: javax.crypto.BadPaddingException: Given
final<br>
block not properly padded</p>
<p>reading txn file 20150421032832_489.txn</p>
<p>reading txn file 20150421032832_538.txn</p>
<p>replacing root: null () with new root: Business Finances<br>
(3c29f4a1-482c-4042-b0d1-a0cacd91c636</p>
<p>set antialiasing to HRGB</p>
<p>invalid or null sync type ID; detecting best method...</p>
<p>Dropbox folder method is valid. Using it: Dropbox Folder:<br>
d:\Users\Matthew\Dropbox.moneydancesync\7b60b1cd-cd03-48c3-b505-7ceaa49a0b01</p></div>Matt Bisgaiertag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-07-26T19:48:03Z2015-07-26T19:48:03ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>I think this might be caused if you have clear type fonts
enabled on windows. Can you try disabling clear type fonts with the
instructions below:</p>
<p><a href="http://www.wikihow.com/Adjust-Cleartype-Text-in-Windows-8">http://www.wikihow.com/Adjust-Cleartype-Text-in-Windows-8</a></p>
<p>Ben Spencer<br>
Infinite Kind Support</p></div>Ben Spencertag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-07-26T20:34:48Z2015-07-26T20:34:48ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>Yup, it works! But...</p>
<p>As I suspected, everything looks really horrible with ClearType
off. Not<br>
only in Moneydance (see below), but everywhere. Not really a
viable<br>
solution, unfortunately.</p>
<p>[image: Inline image 1]</p></div>Matt Bisgaiertag:infinitekind.tenderapp.com,2009-01-14:Comment/366311672015-07-26T20:42:00Z2015-07-26T20:42:00ZI'm trying to try Moneydance, but I get a really odd bunch of characters displaying<div><p>Other have reported that updating to the latest preview fixes
the cleartype issue. Can you try updating from the link below:</p>
<p><a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>Ben Spencer<br>
Infinite Kind Support</p></div>Ben Spencer