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Weird apearence

• Edit

Nicolas

Jun 20, 2016 @ 05:07 PM

Hi
I am currently operating on an IPad Pro with a pencil.
First: courves are not really curve
Second: on the same drawing, the selection tool to erase bugs and sometime old elements are coming back, overlapping with the current drawing which make the all app useless.

Could you help me on that please?
I remain at your disposal you may need any further information.
Kind regards

Nicolas

• image.png 499 KB

1. System closed this discussion on Oct 02, 2016 @ 02:38 AM.

2. Sean Reilly re-opened this discussion on Oct 02, 2016 @ 09:22 AM

3. Support Staff 1 Posted by Sean Reilly on Oct 02, 2016 @ 09:22 AM

   

   Hi Nicolas,
   First please let me apologise for the long delay in responding to your message. Would it be possible to get the sharing URL/link for this drawing so that I can recreate the problem in the development version of SyncSpace?

   Thanks!

   • Edit

4. 2 Posted by Nicolas Gros on Oct 03, 2016 @ 11:28 AM

   

   Hi Sean,

   Thanks for your addressing my trouble.
   the URL is http://syncsp.com/s/5B5359B5

   I take the opportunity of this email to check with you if and when the Apple pencil will be fully accepted by Syncspace?

   Looking forward to hear from you.

   Kind regards,

   Nicolas

   When the wind comes, some build walls others windmills

   Nicolas Gros - 33 6 16 24 72 56 -
   MARKER POWER - www.marker-power.com <http://www.marker-power.com/>
   Services de visualisation de WILD IS THE GAME - www.wildisthegame.com <http://www.wildisthegame.com/>
   We eat complexity for breakfast. What about you?

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   • Edit

5. Support Staff 3 Posted by Sean Reilly on Nov 24, 2016 @ 03:04 PM

   

   Hi Nicolas,

   I'm very sorry (again) for the long delay in responding. We have a beta version available now that supports the Apple Pencil as well as multitasking, standard rotation, and more improvements. Would you be interested in trying the current beta version? If it has the same problem with lines that keep coming back we would of course like to fix that before the final release.

   Thanks!

   Sean Reilly
   Developer, The Infinite Kind
   http://infinitekind.com

   • Edit

6. 4 Posted by Nicolas Gros on Nov 24, 2016 @ 04:04 PM

   

   Hello Sean!
   I would love to try the beta version.
   Of course I will report any bug during the test.

   How do we proceed?

   Nicolas

   Envoyé de mon iPhone

   • Edit

7. Support Staff 5 Posted by Sean Reilly on Nov 24, 2016 @ 04:21 PM

   

   Hi Nicolas,

   I've just added you based on your email address.  You should have the invite from Apple now!  You can submit feedback using the Testflight app that the invite should prompt you to install if you haven't already.

   Thanks!

   • Edit

8. 6 Posted by Nicolas Gros on Nov 28, 2016 @ 07:21 AM

   

   Hello Sean,

   Thanks for the TestFlight App access.
   Unfortunately, I was not able to use the code before it expired.
   Could you send me an other invitation please?

   Once TestFlight downloaded, will I access directly to the Beta version or is there a specific process to follow?

   Thanks

   Nicolas

   When the wind comes, some build walls others windmills

   Nicolas Gros - 33 6 16 24 72 56 -
   MARKER POWER - www.marker-power.com <http://www.marker-power.com/>
   Services de visualisation de WILD IS THE GAME - www.wildisthegame.com <http://www.wildisthegame.com/>
   We eat complexity for breakfast. What about you?

   Retrouvez-nous et aimez-nous sur Facebook

   • Edit

9. System closed this discussion on Feb 27, 2017 @ 07:30 AM.