Sync Across 2 Mac Computers

tomlyssens's Avatar

tomlyssens

19 Nov, 2021 03:44 PM

Hi,
I have a problem using Dropbox connection across 2 Macbooks.
The Primary (iMac) works fine and creates the moneydance folder in dropbox (API and not the client installed to avoid being stuck by 3 dropbox device licenses as I also use it on the iPhone).
I can open the data correct on the iPhone but when trying to sync from the second Macbook it open the files correct but shows no bank accounts but actually creates a new bank account.
I'm using Moneydance 2022.2 (4060) on both devices.

The moment I authorise the second Mac I can see a new folder appear in Dropbox (inside the original Monedance Folder)

Any suggestions?
When can we see iCloud sync accross mutliple iCloud accounts? Dropbox is very painful in my experience (8 years by now)

  1. 1 Posted by Stuart Beesley ... on 19 Nov, 2021 03:53 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    How are you trying to connect the second machine? You need to do file/new/open sync’d copy and then select the folder created by the first machine.

    Given you seem to have two folders, my guess is that you have created a dataset using just file/new and then tried to sync that using the second copy.

  2. 2 Posted by tomlyssens on 19 Nov, 2021 03:55 PM

    tomlyssens's Avatar

    Hi Stuart,

    No, I opened the new account with the Sync - dropbox option only.
    I am aware of this requirement.

  3. 3 Posted by Stuart Beesley ... on 19 Nov, 2021 04:00 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    My suggestion would be to:
    - Turn sync off everywhere
    - Remove(rename) the long number folders in the .moneydancesync folder
    - Run toolbox, hacker mode. Hacker menu> Force RESET Sync Settings
    - Restart MD
    - Turn Sync on, in primary dataset.... wait.... for sync....
    - Turn Sync on in iOS app - check OK...
    - If OK, check the new folder appears on second machine in dropbox
    - Then file / new / open sync copy on second machine..

  4. 4 Posted by tomlyssens on 19 Nov, 2021 05:18 PM

    tomlyssens's Avatar

    Hi Stuart,

    I have followed every step you wrote.
    The moment I authorise the second macbook it creates a new folder within dropbox moneydance where seconds ago only one was.
    It sync immediate correct on my IOS but on the second macbook it's been hanging in the final sync mode (performing initial sync...this may take a while) for over an hour. My internet is pretty fast at home so I'm not sure anything is going to happen.
    Could it be because I did not install the dropbox app on the both mac's.
    On the forum I saw a solution posted to this by using Dropbox connection and NO requirement to have dropbox client to be installed.
    Is that correct?

  5. 5 Posted by Stuart Beesley ... on 19 Nov, 2021 05:30 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    So to be clear you are doing File, NEW, Open Sync'd File? It looks like you are doing File, Create NEW file?

  6. 6 Posted by tomlyssens on 19 Nov, 2021 05:48 PM

    tomlyssens's Avatar

    100% as you write

  7. 7 Posted by Stuart Beesley ... on 19 Nov, 2021 05:56 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    In dropbox, navigate into ALL the folders with the long names and open both these files in a plain text editor and see what's in them.. Post the results.

    mdsyncinfo.txt
    tiksync_info.txt

  8. 8 Posted by tomlyssens on 19 Nov, 2021 06:34 PM

    tomlyssens's Avatar

    Hi,
    In the original folder 2228dbff-fc4e-420f-9d5d...... I can see all the files

    mdsyncinfo.txt reads:
    Naravar
    Naravar (Fri, Nov 19, 2021 7:26 pm)
    01B12A2F4E4CA4893B6C5C49426247E5397A561081ADF87F745E956EBC98C4B5
    4060

    tiksync_info.txt reads:
    :dataset_path=/Users/tomlyssens/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Naravar.moneydance&dataset_name=Naravar&timestamp=1637346240187

    The extra folder created by the Moneydance secondary macbook is empty.

  9. 9 Posted by Stuart Beesley ... on 19 Nov, 2021 06:37 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    So when you do File/New/Open Sync'd copy, do you get a pop up list saying choose dataset? If so, can you send screenshot of that?

  10. 10 Posted by tomlyssens on 19 Nov, 2021 07:00 PM

    tomlyssens's Avatar

    HI S,

    I only get the option of 1 choice.
    I started yet again with a new sync on Dropbox (the latest saved version in this case at 7:43pm)

    I have added the screenshots from the second macbook (3 in total) and a screenshot from the dropbox where you can see the original folder with files underneath and on the right the new 'empty' folder in Moneydance

  11. 11 Posted by Stuart Beesley ... on 19 Nov, 2021 07:03 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Very odd. Forget MD. What happens if you drop a file in Dropbox? Do you see it replicate and sync to all devices in Dropbox?

  12. 12 Posted by tomlyssens on 19 Nov, 2021 07:05 PM

    tomlyssens's Avatar

    Hi Stuart,

    Are you willing to have a chat via another (quicker) medium?
    Yes, any other file sync immediately across the computers via Dropbox

  13. 13 Posted by tomlyssens on 19 Nov, 2021 07:32 PM

    tomlyssens's Avatar

    Hi S,

    I am trying to connect via dropbox shared folder.
    I am correct to say that the second macbook will access the MD file via dropbox automatically? The MD folder online dropbox dows not download to my local computer folder.

  14. 14 Posted by Stuart Beesley ... on 19 Nov, 2021 07:42 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    .

  15. 15 Posted by Stuart Beesley ... on 19 Nov, 2021 07:58 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    I’m not entirely sure about a DB Shared Folder. Why are you doing it that way?

  16. 16 Posted by tomlyssens on 19 Nov, 2021 08:07 PM

    tomlyssens's Avatar

    Because I had it all working for years on 1 iMac and 2 iPhones via the dropbox connection.
    Now, since upgrading to MD 2022 I have nothing working and the iPhone app is crashing all the time. Seems I have gone from 1 problem to 2.

    I use MD at work also and was able to have 5-6 people login to the MD file. I just forgot how this was setup at the time. But each was given access to the Dropbox folder by sharing it to their email address. Hence why I was goiung for this option again. But the result is exactly the same...it just creates extra accounts within MD (but no extra folder on Dropbox).

    Sorry, was hoping to chat with someone rather than await the emails (or this portal).

  17. 17 Posted by Stuart Beesley ... on 19 Nov, 2021 08:21 PM

    Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’'s Avatar

    Understood. I think we’re at the limit of what I can diagnose via this
    forum. You really need @support to offer to dial into your computer to get
    it set up and working.

  18. 18 Posted by tomlyssens on 19 Nov, 2021 08:28 PM

    tomlyssens's Avatar

    Thanks for the effort Stuart. Much appreciated.

    Support, looking forward to hear from you and potentially dial in to see what the problem is.

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