tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/9522-problem-sync-between-computersInfinite Kind: Discussion 2022-03-07T10:30:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-11-30T19:45:39Z2021-11-30T19:45:43ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>Hi,</p>
<p>I have used moneydance since 2017, and I have a big file. I now have 2 computers with Version 2019.3 (1880) with the same file and everything synced through dropbox shared folder. But, I want to share it with 3 more computers to the same file, and i downloaded the 2022 version, the transactions synced perfect but, the categories won't sync as equal as the 2 main computers, it appears a long a restored sentence with numbers and letters.</p>
<p>Thank you,</p></div>CAMILA BARRAZAtag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-11-30T19:57:35Z2021-11-30T19:57:35ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>You need to rebuild your sync from scratch.</p>
<p>Install same 2022 version everywhere.</p>
<p>Set Sync to Don’t sync everywhere. Exit all MDs.</p>
<p>On primary. Install toolbox extension. Hacker mode. Hacker menu. Force reset sync settings.</p>
<p>Then set your MD sync to the settings you want. Wait. Wait for sync to complete.</p>
<p>Now on each other MD do file/new/open sync copy and select the new sync you setup.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-11-30T20:30:59Z2021-11-30T20:30:59ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>Do I need to set my primary MD from backup or from Dropbox ?</p>
<p>Because i did a backup before downloading the 2022 version and I also<br>
should have de info in my dropbox shared folder. But, I updated one version<br>
a couple of years ago and lost the attached files to every transaction,<br>
that is why I am asking?</p></div>Camila Barrazatag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-11-30T20:52:42Z2021-11-30T20:52:42ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>I would start by restoring your most recent and best backup (not from Dropbox). Open in MD2022 and then use that as the primary.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-11-30T21:56:21Z2021-11-30T21:56:24ZPROBLEM SYNC BETWEEN COMPUTERS<div>
<div><br></div>
<div class="gmail_quote">
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<div> I already installed toolbox extention but i can't seem to find <span>Hacker mode. Hacker menu. Force reset sync settings. Here i send a screenshot of my window.</span></div>
<div><img alt="Screen Shot 2021-11-30 at 13.44.22.png" width="412" height="219"><br></div>
<div><br></div>
<div class="gmail_quote">
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<p>// Please reply above this line<br>
==================================================</p>
<p><b>From</b>: Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’</p>
<div>
<p>You need to rebuild your sync from scratch.</p>
<p>Install same 2022 version everywhere.</p>
<p>Set Sync to Don’t sync everywhere. Exit all MDs.</p>
<p>On primary. Install toolbox extension. Hacker mode. Hacker menu. Force reset sync settings.</p>
<p>Then set your MD sync to the settings you want. Wait. Wait for sync to complete.</p>
<p>Now on each other MD do file/new/open sync copy and select the new sync you setup.</p>
</div>
<div>
<p>On Tue, Nov 30 at 11:45 AM PST, CAMILA BARRAZA wrote:</p>
<blockquote>
<div>
<p>Hi,</p>
<p>I have used moneydance since 2017, and I have a big file. I now have 2 computers with Version 2019.3 (1880) with the same file and everything synced through dropbox shared folder. But, I want to share it with 3 more computers to the same file, and i downloaded the 2022 version, the transactions synced perfect but, the categories won't sync as equal as the 2 main computers, it appears a long a restored sentence with numbers and letters.</p>
<p>Thank you,</p>
</div>
</blockquote>
</div>
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<p>Having trouble reading this? View this discussion online: <a href="https://infinitekind.tenderapp.com/discussions/syncspace-app-support/9522-problem-sync-between-computers">PROBLEM SYNC BETWEEN COMPUTERS</a>.</p>
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One last question: my primary MD already synced perfectly and all the<br>
attachments are perfect as well. But the other computers can open the<br>
transaction attachments.</p>
<p>Thank you,</p></div>Camila Barrazatag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-01T03:58:38Z2021-12-01T03:58:38ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>Sorry. What is the ‘last question’?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-01T05:47:55Z2021-12-01T05:48:00ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>My primary MD already synced i am able to open the transaction attachments.<br>
Then i already synced the other computers but i am Not able to open<br>
transaction attachments. Is there any way i can sync the attachments as<br>
well??</p>
<p>El El mar, 30 de noviembre de 2021 a la(s) 20:58, Stuart Beesley - JUST A<br>
FELLOW USER and Toolbox ‘guy’ <a href="mailto:tender+d8eff4bd39@tenderapp.com">tender+d8eff4bd39@tenderapp.com</a> escribió:</p></div>Camila Barrazatag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-01T14:03:03Z2021-12-01T14:03:03ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>Can you explain what you’ve done so far with regards to fixing your sync?</p>
<p>Also I’m concerned your attachments might be taking a lot of space. Can you run toolbox analyse dataset and post the output here (as a txt file)?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-02T18:31:46Z2021-12-02T18:31:49ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>Hi,</p>
<p>Two of my secondary MD are syncing between them but won't open old<br>
transaction attachments. And my primary MD is not syncing with the<br>
secondary and I am able to open old attachments.</p>
<p>Please Help My whole office is going crazy..</p>
<p>Thank you,</p></div>Camila Barrazatag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-02T19:14:47Z2021-12-02T19:14:47ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>WOW - 6GB and 48k attachments.... I would suggest that something in your sync is screwed up and it's either taking time, or your sync folder is full, or something.</p>
<p>I would suggest that @support should be jumping in here and offering to dial into your computer to fix....</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-02T19:29:33Z2021-12-02T19:29:35ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>How can I do that ?</p></div>Camila Barrazatag:infinitekind.tenderapp.com,2009-01-14:Comment/495187212021-12-06T10:22:47Z2021-12-06T10:22:47ZPROBLEM SYNC BETWEEN COMPUTERS<div><p>Hi Camila,</p>
<p>Would you be open to join me in a screen sharing session so that we can get this resolved quickly? You would need to be present at your computer and have full control over the connection. We will be able to see your screen while we talk through what is happening and how to solve it.</p>
<p>If that would be ok, please select a date/time that works best for you from this link:<br>
<a href="https://calendly.com/tikhelp/30min">https://calendly.com/tikhelp/30min</a></p>
<p>Thanks!<br>
Sean</p>
<p>--<br>
Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="https://infinitekind.com">https://infinitekind.com</a></p></div>Sean Reilly