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Syncing MoneyDance files

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Miguel Pinto

24 May, 2022 04:14 PM

Hi

I am keeping two separate files on MoneyDance. Recently I had to reinstall on a new PC and now I can't find the second moneydance file.

How can I sync the second file?

1. Support Staff 1 Posted by Maddy on 24 May, 2022 04:18 PM

   

   Hi Miguel,
   Thank you for contacting Moneydance support.

   Which version and build of Moneydance are you using?
   To check, open Moneydance and select Help --> About Moneydance

   • Did you have to restore from a backup for some reason? This would interrupt the sync relationship.

   • Is your data file stored in the default location?

   Please note: if you are syncing your data with a mobile device, or another system - you should NOT move your data file to a shared folder location, like Dropbox. The file should remain on your local system if your data is being synced or shared, as outlined here.

   • When you navigate to File->Syncing which sync method do you have selected? Dropbox Folder or Dropbox Connection?

   Thank you

   --
   Maddy, Infinite Kind Support

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