tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/9696-syncing-moneydance-filesInfinite Kind: Discussion 2022-08-23T16:20:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/544175322022-05-24T16:18:37Z2022-05-24T16:18:37ZSyncing MoneyDance files<div><p>Hi Miguel,<br>
Thank you for contacting Moneydance support.</p>
<p>Which version and build of Moneydance are you using?<br>
To check, open Moneydance and select Help --> About Moneydance</p>
<ul>
<li>
<p>Did you have to restore from a backup for some reason? This would interrupt the sync relationship.</p>
</li>
<li>
<p>Is your data file stored in the <a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/default-file-location">default location</a>?</p>
</li>
</ul>
<p>Please note: if you are syncing your data with a mobile device, or another system - you should NOT move your data file to a shared folder location, like Dropbox. The file should remain on your local system if your data is being synced or shared, as outlined <a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/moving-files">here</a>.</p>
<ul>
<li>When you navigate to <strong>File->Syncing</strong> which sync method do you have selected? Dropbox Folder or Dropbox Connection?</li>
</ul>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy