Issue with USAA Credit Cards

wbbonneriii

01 Jun, 2022 04:33 PM

Team,

I am still having issues where some USAA credit card transactions are downloading but I'm missing others...it seems to happen where the credit card transaction is delayed in posting to my account (by the merchant) that once it is posted the system doesn't pick up the late arrival. Anyone else having similar issues? I'm constantly having to create the transactions manually.

Thanks

  1. #1 Posted by dtd on 02 Jun, 2022 05:04 AM

    just a user

    Are you using OFX or MD+ ?

    If late arrival it might be due to date criteria. How late? MD usually picks this up within a few days, but obviously would miss a two week window or so.

  2. #2 Posted by wbbonneriii on 02 Jun, 2022 12:00 PM

    OFX (I believe)...about two days late...thank you for the questions BTW

    W. Bryant Bonner

    Office: 210.995.9973

        On Thursday, June 2, 2022, 12:04:20 AM CDT, dtd <[email blocked]> wrote:

    |

  3. #3 Posted by dtd on 03 Jun, 2022 02:50 AM

    Report back if the missing items don't appear in the next couple of days.

    Then we can work on more detail (they eventually show up for me)

  4. System closed this discussion on 02 Sep, 2022 03:00 AM.

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