Whiteboard collaboration

Charles Smarr

24 Jun, 2022 12:47 PM

Hello,

The button responsible for opening links in the SyncSpace app isn't working. I have sent several links out to test the functionality, but in all the test cases nothing happened. To be sure, I am using the app as downloaded from the respective app stores for Android and iOS in active trials.

  1. #1 Posted by Sean Reilly Support staff on 24 Jun, 2022 11:56 PM

    Hi Charles,

    I'm so sorry for this bug! I've just fixed it so please let me know if you have any more trouble with the link to edit a drawing in syncspace, or if you have any other feedback about the app or service.

    Thanks!
    Sean

    --
    Sean Reilly
    Developer, The Infinite Kind
    https://infinitekind.com

  2. #2 Posted by Charles on 30 Jun, 2022 01:22 PM

    Hi Sean,

    The button now opens the app. I've share a few Collab spaces to another device that include pictures, but the pictures don't show on the second device. Mark-ups, however, are working both ways. To be sure, the second device does not have a license.

  3. System closed this discussion on 29 Sep, 2022 01:30 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

Recent Articles