or Create a profile

Home → Online Banking →

online banking error

This discussion is public.

Mary W Coleman's Avatar

Mary W Coleman

19 Feb, 2018 01:53 AM

I recently began receiving an error when downloading transactions from NC State Employees Credit Union. I have had no problems in the past.

I disabled all my accounts with this bank and tried a new connection and nothing changed. Please help.

using Moneydance version 2014.5
(I have submitted this as a private discussion, but have not received a response.)
See attached screenshot...

  1. 1 dwg's Avatar dwg on 19 Feb, 2018 03:14 AM

    I'm just a fellow user.

    I can tell you the usual reason for this error. Banks require a security certificate to access their OFX server. in the case of Moneydance these certificates are embedded into the software. If a bank changes the required certificate and if this certificate is not in the embedded certificate store then you get this error.

    You are not on the very latest Moneydance 2014 build, which is build 986 and is available from:

    http://infinitekind.com/download_2014

    and you could try this release as there were some certificates added after the release you have.

    I would not be hopeful of the developers going back and updating this older version of Moneydance if that is what is required, so to continue with automated downloads you may need to upgrade or otherwise use manual downloads and importing if you wanted to stay on Moneydance 2014.

  2. 2 Mary W Coleman's Avatar Mary W Coleman on 20 Feb, 2018 06:14 PM

    Thank you dwg. I updated moneydance and this fixed my problem!

  3. Mary W Coleman closed this discussion on 20 Feb, 2018 06:15 PM.

Comments are currently closed for this discussion. You can start a new one.