Archive - How can I enable 'Direct Connect' access?

This is an archived document. Please refer to the more recent knowledge base articles on this page

Many financial institutions will require you to enable your accounts for application-based online banking.You can accomplish this by asking your bank to set up your account for 'Direct Connect' from Quicken.

Moneydance uses exactly the same OFX server connection protocol for Direct Connect as Quicken, but your bank representative may not know this and mistakenly believe that you can not connect in Moneydance. Calling up your bank and stating precisely the following should get you started -
"Please enable Direct Connect on my account such that I can connect to your servers directly with Quicken. Also give me the login credentials I need to connect Quicken to this service."

Application-based online banking often requires a different login/PIN than the ones that are used for ATM or web-based banking. When you enable your account for access from Moneydance or Quicken, your financial institution should let you know what customer ID/login and PIN to use. 

Some banks may charge a monthly fee once Direct Connect access has been enabled for your accounts, please refer to your bank for more information.