Open a Mac file on a PC
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Martyn Jeffery
Hi. I am working abroad and my wife and I both have Moneydance installed on MacBooks and share the data file via Dropbox. This works very well. I am now home for a few weeks but left my MacBook at work and so I have installed Moneydance on the home PC and I am trying to open the Dropbox moneydance data file. I originally created a Moneydance folder on Dropbox and this contains an xxxxx.moneydance folder which contains another 2 folders, attach and checkpt, and a root.mdinternal file but none of these will 'open'. Am I looking in the wrong place? I cannot seem to find an answer in the FAQs. Thanks
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1
Scott Meehan
on 14 May, 2013 02:12 PM
Hi Martyn,
You should be able to open the root.mdinternal file within your xxxxx.moneydance folder. What's happening when you try to open that file? Are you getting any error messages?
Scott Meehan
Moneydance Support
2
Martyn Jeffery
on 14 May, 2013 02:33 PM
Hi. Firstly it doesn't see the file as a moneydance file, I have to select 'all files' to be able to see it. I try to open it, it asks for the password and I get the following error: java.security.NoSuchAlgorithmException:AES. I assumed that this was because the root file was not the correct data file? The password I am entering is correct by the way. One other thing, every time I open Moneydance on the PC it asks me to register, I enter the details but I get a can't contact the server error. When I did the initial install, it tried to install Java runtime but it said I needed administrator access, I am the administrator, soI tried to run it again and it seemed to install OK - could be a Java error?
3
Scott Meehan
on 15 May, 2013 12:43 AM
Hi Martyn,
It sounds like you might have installed Moneydance 2012 and converted your data, but are using Moneydance 2011 again somehow. Can you send us the output of your console log? This can be found by going to Help -> Console window in Moneydance, then clicking the "Copy to clipboard" button and pasting the output to us here.
Scott Meehan
Moneydance Support
4
Martyn Jeffery
on 15 May, 2013 09:15 AM
Hi,
I have no idea how this happened, I followed the links from a Google search for Moneydance and after your note below I checked and found that I had downloaded the 2011 version for the PC!! I am just downloading the 2012 version which should hopefully be OK. Thanks for the note below which caused me to check, I just followed the link and assumed it would be the latest version. D’Oh!
Regards
Martyn
From: Scott Meehan [mailto:[email blocked]]
Sent: 15 May 2013 01:43
To: [email blocked]
Subject: Re: Open a Mac file on a PC [Problems #10289]
System closed this discussion on 31 Mar, 2015 03:59 PM.