Moneydance+ missing some BECU transactions

jjb's Avatar

jjb

30 Aug, 2022 07:42 PM

I recently switched to Moneydance+ since BECU (Boeing Employees Credit Union) hasn't been working with the regular downloads for a while now. Things look great with Moneydance+, but today I realized that some transactions in August, including very recent ones, have not downloaded.

I was able to go through both my checking and Visa card accounts and manually enter the missing transactions, but I'm concerned that Moneydance+ isn't trustworthy with BECU. There were 20 missing transactions from my Visa card account and 10 from my checking account since 8/6/22. Things seem fine with my other accounts. Has anyone else encountered this and found a fix?

  1. 1 Posted by Jules on 31 Aug, 2022 02:26 AM

    Jules's Avatar

    I am having the same problem. Any answers to this yet?

  2. 2 Posted by Stuart Beesley ... on 31 Aug, 2022 05:47 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Out of interest, if you go to setup moneydance+ option then click on the account in question, on the right, and select reset sync date, and download again, then select from August 1st, do they appear?

  3. 3 Posted by jjb on 01 Sep, 2022 04:09 PM

    jjb's Avatar

    Hi Stuart, I just tried this, and I got about 5 of the most recent missing Visa transactions.

  4. 4 Posted by jjb on 21 Sep, 2022 06:22 PM

    jjb's Avatar

    This is actually turning into a massive problem. Luckily BECU has solved their regular sync issue, so I'm able to download transactions through that instead of Moneydance+. I was missing 123 transactions on my credit card account!

  5. 5 Posted by Jules on 26 Oct, 2022 07:00 PM

    Jules's Avatar

    Moneydance+ does not work AT ALL for BECU. Is this specific to BECU or are other banks having the same issue?

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