tag:infinitekind.tenderapp.com,2009-01-14:/discussions/iphone-ipod-touch-ipad-android-app-questions/15618-error-uploading-outgoing-transactions-comdropboxcorenetworkioexception-received-fatal-alert-protocol_versionInfinite Kind: Discussion 2022-04-20T12:15:06Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/539084422022-04-19T13:26:21Z2022-04-19T13:26:21ZError uploading outgoing transactions: com.dropbox.core.NetworkIOException: Received fatal alert: protocol_version<div><p>Hi Mark,<br>
Thank you for contacting Moneydance support.</p>
<p>I've checked our records using your email address and I can confirm that your license is valid for use with Moneydance 2017, Moneydance 2019 and Moneydance 2020.</p>
<p>If you wish to upgrade to <strong>Moneydance 2020.2 (1929)</strong> for free, you can download it <a href="https://infinitekind.com/download_2020">here</a>.</p>
<p>Alternatively, if you would prefer upgrading to Moneydance 2022, you can enter your current license key into the 'Upgrading?' box on <a href="https://infinitekind.com/purchase">this page</a> to redeem a 50% discount. After purchasing, you'll be sent a new license key via email.</p>
<p>Also, unfortunately there was an update to Dropbox that interfered with the syncing process for Android devices. We have fixed the issue, and released a new version 2022.1 on 18 April 2022. .<br>
You should simply uninstall your Moneydance mobile app, re-install the app and restart your phone.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/539084422022-04-20T12:00:14Z2022-04-20T12:00:14ZError uploading outgoing transactions: com.dropbox.core.NetworkIOException: Received fatal alert: protocol_version<div><p>Hi Maddy,</p>
<p>That worked a treat. Thanks for your support.</p>
<p>Cheers,<br>
Mark B.</p></div>Mark Bilbroughtag:infinitekind.tenderapp.com,2009-01-14:Comment/539084422022-04-20T12:15:05Z2022-04-20T12:15:05ZError uploading outgoing transactions: com.dropbox.core.NetworkIOException: Received fatal alert: protocol_version<div><p>Excellent news!</p>
<p>I'm glad I was able to help.</p>
<p>I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy