Direct Connect

Moneydance can connect directly to bank servers using the standard OFX protocol.

Using this protocol allows Moneydance to download transactions from various account types.

You can also use Direct Connect to manage bill payments, provided this service is supported by the bank's server.

Using Direct Connect allows Moneydance to connect to a server at your bank (instead of their website) and usually requires different login credentials than you would use to log into your bank's website.
 

On this page you can check which financial institutions we have already established a connection with.

If your financial institution has advised they support OFX Direct Connect access, but they are not shown on the supported list - please contact us. You can email support@infinitekind.com or create a discussion on the support forum.

Setup Direct Connect -

Highlight the account name in the left side bar.

Then select Online > Set Up Online Banking > Connect to OFX Service

Search for and choose your financial institution from the list.

Select "Next" then specify the account you'd like to download the data into.

You'll then be prompted for your ID and Password.

On the next page, you should enable the "Online Banking" tick box.

Select the drop-down list, and specify which account you want to download transactions from.

Then choose "Finish" to complete the set-up process.

Enabling Direct Connect -

Most banks require you to contact them to enable your accounts for Direct Connect access before you can begin to download your data.

Some banks allow you to do this on their website (we can't specify exactly where as each bank's website is different).

Or you can contact the bank and ask them to set up your account for "Direct Connect from Quicken".
 

Direct Connect sometimes uses different login details than those used for other services like ATMs or online banking via your bank's website.

When you enable your account for Direct Connect access, your financial institution should let you know which login details to use.
 

Moneydance uses exactly the same OFX server connection protocol for Direct Connect as Quicken, but frequently bank representatives do not know this and mistakenly believe that you can not connect in Moneydance. For this reason, we recommend you refrain from mentioning Moneydance and tell the bank you're using Quicken instead.

Calling your bank and stating precisely the following should get you started -

"Please enable Direct Connect on my account so that I can connect to your servers directly with Quicken. Also give me the login credentials I need to connect to this service."

Downloading Transactions -

Once Direct Connect has been set up in Moneydance, you can download your transactions.
 

Select your account and choose Online > Download AccountName Transactions.
This will download transactions for only the specified account.

Using a Mac, you can use the shortcut ⌘ and D.
Windows and Linux users can select Ctrl and D.
 

Alternatively, choose Online > Download All Accounts.
This will download transactions for all accounts with active connections using either OFX Direct Connect or Moneydance+.

Using a Mac, you can use the shortcut Shift, ⌘ and D.
Windows and Linux users can select Shift, Ctrl and D.
 

Within your Network preferences, you can enable "Automatically Download in Background".
Once enabled, your transactions will automatically download when you open your data file.

Downloaded Data -

The first time you connect to your bank through Moneydance, Moneydance will download all transactions available on your bank's server.

The amount of data that's available for download will vary from bank to bank and cannot be amended.

Most banks offer the most recent 30-90 days of transactions on their direct OFX connection server.

To get transactions prior to this point you'll need to download and import files from your bank's website. You can download QFX, OFX or QIF files. The steps for importing these files are outlined in this article.
 

The first download of transactions may result in duplicate transactions, especially if you have transferred data from another personal finance program (like Quicken).

In this instance you should go through the confirmation process to merge the duplicates, then delete any unwanted transactions.
 

If you are downloading data into an Investment Account - please note that there may be prior history that is not provided by the bank's server. Unless all of the purchases for any held securities are in the download, you may not have the complete information for your security. You may need to enter transactions manually to reflect your current holdings.

Categorising Downloaded Transactions -

Your downloaded transactions will be "Unconfirmed".
This is signified by a solid blue dot (on the right of the Description field).

This article details how to recognise your unconfirmed transactions.
 

You should go through the confirmation process to categorise your transactions and "confirm" them.

The confirmation process is outlined in this article.