License Key Recovery

When you purchase Moneydance from our website directly, you'll be sent a license key via email from our payment processing partners.

If you are unable to locate your license key, you can enter your email address into "Lost Key?" field on our purchasing page. This will re-send the license key to your email address directly.

If you no longer have access to the email address you used, you can contact the support team by emailing support@infinitekind.com, or by creating a private discussion on the support forum.
Once we've located the purchase using the older email address (or your billing address) we can request a copy of the license key is sent to your new email directly.

If you have purchased Moneydance from the Mac App Store or Microsoft Store, you aren't given a license key as the software is registered automatically.
Please do not download the version from our website - Apple and Microsoft run their own purchasing and licensing system separate from ours, so your purchase will not be recognized.
You can download updates for Moneydance via the relevant store page directly rather than from our website. Updates to Moneydance usually take a few extra days to filter over to the third party stores, as all software submissions need to go through their review process.

Recent Discussions

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