License Key Recovery

When you purchase Moneydance from our website directly, you'll be sent a license key via email.

License keys purchased for Moneydance 2022 and newer versions will be sent from Paddle.
Older keys will be sent from either FastSpring or BMT Micro.

If you cannot locate your license key, enter your email address into the "Lost Key?" field at the bottom left of this page. This will resend the license key to your email address directly.

This applies to license keys of Moneydance 2021 and older versions.
For license keys of Moneydance 2022 and newer versions, contact the support team (see below).
 

If your email address is not recognised or you no longer have access to the email address you used to purchase, you can contact the support team.

To do this, email support@infinitekind.com, or create a private discussion on the support forum.

Once we've located the purchase using the older email address, we will request that your details are updated, and a copy of the license key will be sent to your new email directly.

Mac App Store and Microsoft Store Purchases -

If you purchased Moneydance from a third party like the Mac App Store or the Microsoft Store, you aren't sent a license key because the program is registered automatically.

If you purchased from a third party, do not download the version from our website - Apple and Microsoft run their own purchasing and licensing systems separate from ours, so your purchase will not be recognized.

You can download updates for Moneydance via the relevant store page directly rather than from our website.