License Key Recovery

When you purchase Moneydance from our website directly, you'll be sent a license key via email.

New license keys are sent from our payment processing partner, Paddle.
Our previous partners include FastSpring and BMT Micro.

If you cannot locate your license key, enter your email address into the "Lost Key?" field on this page.
This will re-send the license key to your email address directly.

Please note: This applies to licenses prior to 2022.
 

If your email address is not recognised, or you no longer have access to the email address you used to purchase, you can contact the support team. To do this, email support@infinitekind.com, or create a private discussion on the support forum.

Once we've located the purchase using the older email address (or your billing address) we will request your details are updated, and a copy of the license key will be sent to your new email directly.
 

If you purchased Moneydance from a third party like the Mac App Store or the Microsoft Store, you aren't sent a license key because the program is registered automatically.

If you purchased from a third party, do not download the version from our website - Apple and Microsoft run their own purchasing and licensing systems separate from ours, so your purchase will not be recognized.

You can download updates for Moneydance via the relevant store page directly rather than from our website.